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PostHeaderIcon vTiger for Courier and Logistics Companies (Courier)

ERP CLOUD SOFTWARE BASED ON VTIGER CRM FOR INTEGRAL MANAGEMENT OF TRANSPORTATION, MESSAGING AND PACKAGING COMPANIES

Software based on vTiger for the management of urgent transport, courier and parcel companies, we have developed a vertical platform based on vTiger CRM to enjoy our service to agencies of any size, especially to smaller ones (entrepreneurs, new transport franchises, etc ). In this way, we support the sector and make the latest transport technologies available to all SMEs.

1. MANAGES COLLECTION AND SUBMISSIONS SIMPLY FROM ANYWHERE

Through our web application you or your customers can register pickups or shipments within the system. Receive real-time notifications of the change in status of collections by email. Extra graphic statistics of total collections and collected by messenger. Possibility of creating multiple information filters so you can have everything under control.

2. MANAGEMENT FOR MESSENGERS

The messenger has access to the system via the web and also an Android app for collecting signatures and photos of customer reception. In real time you receive all the events related to the collection, the assigned shipments and the tasks.

3. COMMERCIAL MANAGEMENT

The commercial team has a tool with which to register new customers and apply calculated rates for each client. With the customized generation of rates exported in PDF and the generation of dynamic documents the steps to register a customer are minimized.

4. CONTROL PANEL FOR YOUR CUSTOMERS

It provides a customer portal allowing better commercial arguments to make the service offered by your company more accessible, useful and practical, providing facilities to make each shipment easier.

5. MANIFESTED IN MULTIPLE SUPPLIERS

The system integrates with most of the messaging networks offering a unified environment where you can work simultaneously with several networks. Simplify the management and billing of customers. Manifested in networks such as SEUR, TourLine, ASCENDIA, GLS, UPS, TNT, FEDEX, DHL, ASENDIA.

6. TASKS AND MESSAGES

Complete system of internal messaging management and assignment and management of tasks for the team that allows the organization of work more efficiently without the need for calls, send emails or lose information

7. RATE MANAGEMENT

Generate rates with our calculator for the application to your customers. In a practical and simple way, manage the prices and margins associated with each client. The export to PDF of the rates in visual format (logo, adapted tables, selection of services, etc.) will allow you to better manage your business commercially.

8. CUSTOMER MANAGEMENT

Manage your clients, departments or contacts and regular addresses in an agile way so that the user experience with the client is as efficient and complete as possible.

9. BILLING MANAGEMENT

Invoice your courier services in a convenient, automated and simple way. With just one click you can export and send by email and your customers will have the invoices available in your customer profile or sent to your email. Creating, updating and modifying invoices is simple, with a multitude of configuration options to adapt to the needs of your client.

10. CHARGES AND REMITTANCES

We put at your disposal a receipt module that will allow the management of collections and issuance of remittances to the bank so that the collection process is easier than ever.

11. REFUND MANAGEMENT

Easily manage refunds and your billing / payment status. Generate reports and view statistics to keep track of refunds in detail. Import by file from Excel to make their management and processing even easier.

12. FLEET MANAGEMENT

Keep your vehicle fleet data up-to-date comfortably to provide alerts for expiration of insurance and ITVs.

13. PACKAGE CONTROL

Control of shipping packages and labeling them. With our package or order management tool, it is easy to know at all times that shipments are not labeled and to control the existence of each package.

14. SHIPPING SIMULATOR CALCULATOR

Generate budgets dynamically for your customers with all the information on the screen of several compatible services (cost, benefit, margin, sale).

15. CUSTOMER SERVICE TICKET MANAGEMENT SYSTEM

Keep track of customer requirements and problems in an organized and simple way. Automatic creation of tickets through customer emails. Messages, replies, images, internal notes, categories, ... We have an Android app for messengers to manage each ticket, collect the client's signature during delivery.

16. MANAGEMENT OF OWN DISTRIBUTION

Complete management packages of own shipments, collection and delivery, statuses, incidents images, pod, public web tracking. Do not depend on the external messaging program. Enjoy the features of your own messaging network without relying on third networks.

17. CONTROL OF USERS AND PERMITS

Manage users, assigning profiles and permissions. Control with roles and users who does everything and the different levels of access to information.