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PAYMENT METHODS

The following methods of payment are accepted:

  • Bank transfer

Hostgreen orders processed only once our accountant verify the income in our favor the total indicated after the order is placed online. One way to expedite the process is to send a copy of the transfer issued by the bank (paper or computer) to email .

  • Direct debit

Hostgreen may domiciliary services recurring monthly or annual sales of Hosting type or maintenance services through a direct debit mandate.

  • Secure payment by PayPal

Payment is made using a secure connection directly to the online bank in charge of the transaction (PAYPAL). Banking and customer card data will not pass through Hostgreen, but are handled directly by the online bank.

  • Credit cards (VISA / MasterCard) and Paypal accounts are accepted.

SEND CONDITIONS

The shipping cost to Spain and mainland Portugal, and Andorra is 5 €. Your order will ship free of charge from 90 € for shipping to mainland Spain and Portugal, and Andorra.

We work with the shipping company ASM. 

Only for our products or services that include some kind of hardware is for which we sent packages by courier, hosting services or programming are served online and have no shipping cost.

SHIPPING POLICY

Once you have formalized the payment, we will send your order by courier service ASM

For any questions about the shipping status or queries about deliveries can directly call phone +34 678205316.

If due to a lack of stock in our warehouse, not we could meet the current total or partial order, we will contact you via email and / or phone number you provide for confirmation thereof, or to proceed with the refund and cancellation of the order.

RETURN POLICY

Hostgreen want to have the confidence of its customers, therefore accept returns in the following situations:

1. You may return partially or totally the order for the first 15 calendar days from the date of receipt thereof. To do so, the products must be in perfect condition, without unsealing and unused. The direct costs of the return, borne by the buyer.

2. You may return partially or totally the order, if the receive it by the transport undertaking is damaged in any way. To do this, you must notify us within 24 hours after receipt of order in a reliable way (certified letter, fax, burofax, etc.).

3. You can return partially or totally the order, if he were in a defective condition for use. To do this you must notify us within 48 hours of receipt, and return it to us within 7 calendar days.

Whatever the reason for the return, once received and verified the order, shall be paid the corresponding amount immediately.

How to apply for a refund?

Send an email to with the following data:

- Name and surname

- Media Contact (email and / or phone)

- Number and order date

- Reference number, description and price of each of the products subject to refund

- Reason for return

- Place and time of collection (cases 2 and 3. Case 1 if we is requested).